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Hallo: Speak English anytime, anywhere

Have questions? We have answers.

Hallo Classes

Live Classes

Live classes are a great way to learn and practice English with teachers and other students. The monthly subscription includes:

-2 one-hour classes a week, for four weeks (hop on to speak in class, comment, and ask all your questions!)
-Class recordings (in case you want to review the content or if you missed the class)
-Exclusive group chat with your classmates and teacher
-Class badge

The price of Live Classes may vary, but the minimum fee is $9.99 (so just $1.25 per class).

All one-on-one classes are recorded on students’ profiles so they can rewatch them and continue improving.

Signing up for classes is super easy! Just follow these steps:

1) On mobile, go to the Discover Page 🔎 and scroll through all the available classes or filter them by tapping on the bar “How would you like to learn?” to narrow your options
2) Find a class that fits your schedule and interests and tap on “Subscribe” in the bottom right
3) Select how long you want to subscribe to the class (tip: you get a discount if you subscribe for 2 or more months)
4) Confirm and pay

You can hop on right away if you subscribe when the class is live. If not, chat with your classmates and wait until the next class!

If you miss a class, don’t worry! As soon as the teacher finishes the class, it will be available for you to watch on your profile. If you have questions about the class, send a message in the group chat or directly to your teacher.

You can’t cancel your subscription for the current month, but you can get a refund if you are subscribed for multiple months. For example:
If you subscribed for two months and request a refund, you will be refunded for the second month of the subscription.

You can get a discount by subscribing to a class for multiple months. You can get up to 20% by subscribing for 8-12 months!

For every friend who successfully signs up for the same class, you will earn 10% Hallo cash back, and your friend will get 10% back, too! Plus, it’s more fun to learn and practice with friends. You will get the 10% cash back after the class has started.

1-on-1 Classes

1-on-1 Classes are designed to help you improve your speaking skills faster. You will meet with a teacher for 30 minutes, and they will provide constructive feedback and a customized experience. You can book the class from the teacher’s profile or request your preferred day and time. Pricing for 1-on-1 classes varies, but the minimum price is $7.25 per 30-minute class.

Once the class is scheduled, you’ll be added to a private chat with your teacher, but it will disappear once the class is over. All 1-on-1 classes are recorded on students’ profiles so they can rewatch them and continue improving.

Tip: use the private chat to request a topic.

Browse the list of teachers by going to the Discover Page 🔎 and tapping the Teachers tab 👩‍🏫 on the top right. Scroll down to watch their intro videos and follow those who interest you!

There are two ways to book 1-on-1 Classes:

1) From the Discover Page 🔎
Use the tab “How would you like to learn?” to display different options such as levels, categories, and preferred days and times. Make sure you select “1-on-1” at the top. Choose the best class for you and tap on “Book Now” on the bottom right.

2) From a teacher’s profile
Go to any teacher’s profile and scroll down to check their calendar. Tap “View All” to display all the available 1-on-1 classes and book the class that fits your needs. You can also request a day and time at the top-right if none of the options work for you.

The class information will be displayed in your profile’s schedule once successfully booked. A “Join Now” button will show up on your schedules page when it’s time for your class.

Get a 10% discount by booking 10 or more classes from the same teacher, or book 5 to 9 classes for a 5% discount.

Once you find your favorite teacher and want to use this discount, you can ask the teacher to open up more time slots.

Yes, on both mobile and web. If you can’t find a time you like from your favorite teacher, you can click the “Request Class” button on the teacher’s schedule.

You will pay when you send a request, but you will get a full refund if the teacher cannot accept your request because of a time conflict. Requests expire in 48 hours.

If you are late for your class, it’s okay as long as you join within 15 minutes of the start time. After that, the teacher is no longer required to stay. Please inform your teacher if you have any difficulties before the class by sending them a message! We recommend that you keep track of your schedule and join on time.

Go to your schedule and long-press the class you want to cancel. When you cancel more than 24 hours in advance, you get a 100% refund, but you will only get a 50% refund when you cancel within 24 hours. You or your teacher cannot cancel the class within 1 hour before the lesson’s start time.

Your refund will show immediately after you cancel the lesson in the received section of your transactions.

1. Choose a topic: Send a message in advance and let the teacher know how you want to spend your time during class.

2. Be on time: Don’t be late! Make sure you join the class 5 minutes before the start time from the schedules page.

3. Enjoy the class: It’s game time! We encourage you to be brave and speak as much as you can!

4. Ask for feedback: Ask questions and ask for feedback from the teacher to customize your learning experience.

5. Book classes again: Consistency is key to your success in fluency. 1-on-1 classes are very effective because you have all the teacher’s attention on you. Booking with a teacher again is one of the greatest compliments you can give them.

You can join your 1-on-1 class from your schedules page on mobile and web. Ten minutes before a class starts, the “Join” button will turn green, and you can click on the button to join. We recommend you check your camera, microphone, and internet speed in advance so you can spend all of your time learning and practicing with your teacher.

If your teacher doesn’t show up within 5 minutes of the class start time, you will get a full refund for the class.

You can find your recorded classes on your profile page on both mobile and web. We encourage you to rewatch your classes to improve even faster.

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