Privacy Policy
Your privacy is very important to us. We designed our data policy to make important disclosures about how you can use Hallo to share with others and how we collect and can use your content and information. We encourage you to read the data policy described at the end of the document, and to use it to help you make informed decisions.
1. Sharing Your Content and Information
For content that is covered by intellectual property rights, like photos and videos (IP content), you specifically give us the following permission: you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with Hallo (IP License). This IP License ends when you delete your IP content or your account.
When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).
When you use an application, the application may ask for your permission to access your content and information. We require applications to respect your privacy, and your agreement with that application will control how the application can use, store, and transfer that content and information.
You are allowing everyone to access and use your profile information, and to associate it with you (i.e., your name and profile picture).
We always appreciate your feedback or other suggestions about Hallo, but you understand that we may use your feedback or suggestions without any obligation to compensate you for them (just as you have no obligation to offer them).
2. Registration and Account Security
Hallo users provide their information, and we need your help to keep it that way. Here are some commitments you make to us relating to registering and maintaining the security of your account:
If you select a username or similar identifier for your account, we reserve the right to remove or reclaim it if we believe it is appropriate (such as when a trademark owner complains about a username that does not closely relate to a user’s actual name).
3. Payments
If you make a payment for the subscription model or lessons with Hallo teachers, we collect information about the transaction. This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact details. Hallo accepts ONLY U.S. dollars. It is the decision of Hallo to provide any monetary refund or reimbursement for services that were paid for including language lessons, subscription level services and downloads of additional content from Hallo or its partners.
4. About Advertisements and Other Commercial Content Served or Enhanced by Hallo
Our goal is to deliver advertising and other commercial or sponsored content that is valuable to our users and advertisers. In order to help us do that, you agree to the following:
5. Special Provisions Applicable to Software
If you download or use our software, such as a stand-alone software product, an app, or a browser plugin, you agree that from time to time, the software may download and install upgrades, updates and additional features from us in order to improve, enhance, and further develop the software.
You will not modify, create derivative works of, decompile, or otherwise attempt to extract source code from us, unless you are expressly permitted to do so under an open source license, or we give you express written permission.
5. Amendments
We’ll notify you before we make changes to these terms and give you the opportunity to review and comment on the revised terms before continuing to use our Services.
If we make changes to policies, guidelines or other terms referenced in or incorporated by this Statement, we may provide notice on the Terms of Service Page.
Your continued use of Hallo Services, following notice of the changes to our terms, policies or guidelines, constitutes your acceptance of our amended terms, policies or guidelines.
6. Data Policy
Hallo collects the content and other information you provide when you use our services, including when you sign up for an account, create, and communicate with others via chat, audio, or video. We also collect information about how you use our services, such as the types of content you view or engage with, whom you audio/video call with, or the frequency and duration of your activities.
We collect information about the people you are connected to and how you interact with them. We also collect contact information you provide if you upload, sync or import this information (such as an address book) from a device.
Furthermore, we collect information from or about the computers, phones, or other devices where you install or access our services, depending on the permissions you’ve granted. We may associate the information we collect from your different devices, which helps us provide consistent services across your devices. Here are some examples of the device information we collect:
Users can delete all data related to their accounts by deleting their accounts on the platform or request data deletion by emailing support@hallo.tv. We will never sell your information as that is unlawful. At anytime, you can request the information that Hallo has on file of you and the devices you use by emailing support@hallo.tv.
7. Firebase
We use Firebase as our backend server. Below you can find the Privacy Policy and Terms of Service of Firebase and its services by clicking on the link below. The Firebase Services we use are Google Analytics for Firebase, Firebase Realtime Database, Firebase Hosting, Cloud Functions for Firebase (Beta), Cloud Firestore (Beta), Cloud Storage for Firebase, Firebase Authentication, Firebase Test Lab, Firebase Crash Reporting, Firebase Performance Monitoring, Firebase Cloud Messaging, Firebase Dynamic Links, Firebase Remote Config, Firebase A/B Testing (Beta), Firebase Invites, Firebase Predictions (Beta), ML Kit for Firebase (beta), FireBase App Indexing, Crashlytics, AdWords and AdMob.
https://firebase.google.com/terms/?utm_source=email&utm_medium=email&utm_campaign=firebase_gdpr
Link to Firebase Privacy Policy:
https://www.firebase.com/terms/privacy-policy.html
If you have any questions or concerns about the Terms and Conditions and Privacy Policy above, please email us at support@hallo.tv.