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Hallo | Speak English with Natives

Yay! Our web app is now in Beta!

Have questions? We have answers.

Support

To log back into an active Hallo account, you can go to the Login page and sign in with the same information you used to create your account. Here, you need to remember which option you used to create your account. Did you use Facebook? Did you use your phone number?

If the app asks you for your personal information like name again, then you know that you need to find the login option you used. If you still are having trouble with logging in, please email us at support@hallo.tv. We will be able to tell you which email/phone number you signed in with or if you signed in with Facebook/ Google but not any protected passwords under Facebook/Google.

Tip: You cannot log back into a deleted account.

Hallo is always trying to keep the platform safe and pleasant for everyone, and in order to make that happen, we need help from our community members. If students see inappropriate comments on their streams, they can either longpress a comment of the student or go to the profile page to block that student. Once a student is blocked, you are no longer able to see and interact with each other. In addition, if students prefer Hallo to review the student’s activities, they can go to their profile page to report the student. We review reports everyday and suspend or permanently ban users that violate our code of conduct.

Hallo is always trying to keep the platform safe and pleasant for everyone, and in order to make that happen, we need help from our community members. If students receive inappropriate messages from other students, they should report and block them on their profile so Hallo can review the report and decide whether to permanently ban them from Hallo.

If a user is blocked, you are no longer able to see and interact with each other. At Hallo, we review reports everyday and suspend or permanently ban users that violate our code of conduct.

At the end of each lesson with teachers or InstaMatch, students and teachers can leave a review for one another.

Hallo uses a Bayesian Average to determine a teacher’s rating. It is a weighted average that is often used on sites where individual people receive ratings from others. When there are only a few data points, the Bayesian Average discounts the basic average, relative to the average of all the students on Hallo.

As the student receives more ratings, there is more confidence that the student’s basic average is accurate. Over time, as the student earns their own ratings, the Bayesian Average converges with the student’s basic average. Each Hallo student has a “star” rating from 0 to 5 stars based on student feedback. If the student does not leave a rating for the lesson, the rating for the lesson will be 5 stars by default.

Students can buy cash with a debit card or credit card, PayPal or Google or Apple. For those who don’t have any of these, they can get a Google/Apple Store gift card at a store in person or online. Also, we are planning to introduce additional payment gateways to make it more accessible in the near future. If students still have a technical issue, they can email us at support@hallo.tv.

If you didn’t receive any cash after purchasing, please follow the process below:

1) Check your bank account or receipt to make sure your transaction actually went through.

2) Check your wallet and transaction history to make sure you didn’t receive cash.

3) Email us at support@hallo.tv with your username and a screenshot of your receipt or bank statement that shows the amount and date If you checked both of them above and are still sure you didn’t receive cash.

To protect the integrity of our community, as the provider of the service, at Hallo, we reserve the right to suspend or ban any account at any time for any conduct that we determine to be inappropriate or harmful. Such actions may include: removal of content and/or messages, revocation of admin/tutor/teacher status, ban of account(s), and/or suspension of account(s).

All suspensions are binding until expiration or removal upon appeal. Any attempt to circumvent an account suspension or chat ban by using other accounts, identities, personalities, or presence on another user’s account will also result in suspension. Suspension evasion will not only increase the length of suspension, but may lead to an indefinite suspension.

In addition, students that have used a bad word more than four times get automatically suspended, and students that are using Hallo not for language learning purposes and for using different languages constantly will run the risk of getting their accounts suspended. Hallo admins review every account and appeal, and generally, if it’s not a major breach, they get unsuspended automatically in 3 days.

To protect the integrity of our community, as the provider of the service, at Hallo, we reserve the right to suspend or ban any account at any time for any conduct that we determine to be inappropriate or harmful. Such actions may include: removal of content and/or messages, revocation of admin/tutor/teacher status, ban of account(s), and/or suspension of account(s).

Students and teachers that perform any of the following actions will run the risk of getting their accounts banned permanently:

Breaking the Law Suspension

Evasion Self-Destructive Behavior

Violence and Threats Hateful

Conduct and Harassment

Unauthorized Sharing of Private

Information Impersonation Spam, Scams, and Other Malicious

Conduct Nudity, Pornography, and Other Sexual Content

Extreme Violence, Gore, and Other Obscene Conduct

Ignoring Warnings and Keeping Same Behaviors

At Hallo, we are proud to have and keep a safe environment for every language learner at any age with any backgrounds.

We don’t ask for private information on Hallo, and even if we do, we won’t share any confidential information intentionally.

Students can go to other users’ profile page and click on the setting icon at the top right corner to find the option to report or block them. Also, if students see inappropriate comments on their streams, they can long press a comment of the student to block. Once a student is blocked, they are no longer able to see and interact with each other. If users are blocked, they are no longer able to see and interact with each other. At Hallo, we review reports everyday and suspend or permanently ban users that violate our code of conduct.

Yes. Both teachers and students can now use our web app at www.hallo.video to start or join live classes. You can even share your screen to go over your curriculum or material on your stream.

If you find any technical issues or bugs, please follow the process below:

1) Check the FAQs and make sure they are actual technical issues or bugs.

2) Try logging out and re logging into your account to see if it fixes your issue.

3) If re logging in doesn’t fix your issue, please try reinstalling the app.

4) If reinstalling the app doesn’t fix the issue, please report them by emailing us at support@hallo.tv with a screenshot and details.

Since we receive hundreds of messages every day, it takes 3-7 business days for us to respond. Our team wants to give you a special thank you for your patience with the Hallo platform. By reporting bugs, you can help us improve our product and be a part of making Hallo an app that will change the future of language learning.

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Suggested Topics for Products & Technology

 

  1. Showcasing Incredible Apps to Learn Foreign Languages
  2. Comparing & contrasting different foreign language apps based on functions
  3. How to Become Bilingual: Stories & Best Practices
  4. How to Become Multilingual: Stories & Best Practices
  5. Deciding on a language career outside of the industry
  6. Teaching Free English for Service online
  7. How to experience life abroad – at home
  8. Barriers to integrating technology in the classroom & how to overcome
  9. Free resources for teachers now teaching online due to COVID
  10. Integrating education technology in K-12 schools
  11. Integrating education technology in university & graduate programs
  12. Most Innovative Language Technology and Products when you don’t know the language
  13. Building community on a language learning app (as a business)
  14. Building community on a language learning app (as an influencer/teacher)
  15. How to host an online event (InEvent present)

Suggested Topics for Research

 

  1. The Pros and Cons of Online Learning
  2. The Pros and Cons of In-Class learning
  3. The relationship between technology and success in the classroom 
  4. How has the language learning industry changed throughout history
  5. Current growth trends in the education technology industry
  6. Current growth trends in the classic institutional education industry
  7. Presentation of 3 top TESOL Student Theses
  8. Discussion: Biggest flaws & opportunities in the language learning industry
  9. Discussion: Ways to improve classic educational system
  10. Comparing language learning programs & outcomes around the world
  11. International wealth & quality of life outcomes based on ESL acquisition
  12. Best careers in the language learning industry based on growth and salary
  13. Discussion: Which language learning educational systems need the most help & how to help
  14. In-Conference Research: Best methods for learning languages. Polling & Discussion
  15. Case study: reshaping policies in the institution to improve learning
  16. Language learning outcomes based on age
  17. Understanding and overcoming misconceptions about the difficulties of language learning
  18. Best curriculums based on short and long-term outcomes

Suggested Topics for Professional Development

 

  1. Linguistic Major Career Paths – Panel and Q&A
  2. Hallo Teaching Demonstration
  3. Hallo Teaching Practice
  4. Linguistic Major Career Paths – Presented by Professionals in their fields
  5. Linguistic Major Career Paths – Panel and Q&A
  6. Getting certified as an ESL Teacher (how to)
  7. Transitioning careers as a professional in the language learning industry
  8. Improving communication in your University Department
  9. Internship Opportunities & Tips for Finding a Student Internship 
  10. Find Your Students Internships
  11. Incorporating language learning apps into your curriculum
  12. Inside look at the life of Language Interpreters
  13. Inside look at the life of Forensic Linguists
  14. Inside look at the life of ASL Translators
  15. Inside look at the life of Computational linguists in the tech industry
  16. Inside look at the life of Speech Language Pathologists
  17. Inside look at the life of Content Developers
  18. Inside look at the life of International Business Workers
  19. Inside look at the life of Language Professors
  20. Interview Skills & What Interviewers Are Looking For – Panel
  21. Interview Skills & What Interviewers Are Looking For – Demonstrations & Practice
  22. How to Create the Best Resume
  23. Pros and Cons to getting certified online
  24. Developing personal brand (as a teacher, influencer, student, etc.)
  25. Tips for choosing a career
  26. How to transition to online teaching

Summit Agenda

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