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Hallo: Live English Classes and Speaking Clubs

Have questions? We have answers.

Bookings (helpful videos coming soon...)

Everything you see on your schedule is presented in your timezone but students will see it in their time zone. Your time will automatically adjust wherever you are! 

One-on-One Classes:  When a student books a one-on-one class with you the student’s icon will show up on your schedule. A private chat is also created so you can communicate with your student. Five minutes before your lesson, a “Join Now” button will appear on the homepage (on the left-hand side mid-page). Click it to enter the class. If a student booked two or more lessons back to back, they get automatically combined into one lesson. 

One-on-one classes are highlighted in green on your schedule.

To schedule One-on-One classes on the web: 

  1. Go to the home page.
  2. Select the schedule icon next to your profile image (top-right-hand corner).
  3. Click blue “add schedule” (bottom right-hand corner).
  4. Select private lessons.
  5. Select date.
  6. Chose a start time and end time.
  7. Decide if you want to have that schedule to repeat.

Intensive Classes: Each class will meet 2 times a week for 4 weeks at the same time and on the same days. Teachers are required to use their computer.  

To schedule Intensive Classes on the web: 

  1. Go to the home page.
  2. Select the schedule icon next to your profile image (top-right-hand corner).
  3. Click blue “add schedule” (bottom right-hand corner).
  4. Select live classes (course).
  5. Enter a title.
  6. Select days.
  7. Select Level .
  8. Choose curriculum (Hallo’s or your own).
  9. Chose a start date and time.
  10. Decide if you want to have that schedule to repeat.

If teachers are five minutes late, lessons are automatically cancelled. If students are late, lessons will continue because students paid for their lessons. Three no shows from teachers will lead to the revocation of teacher status.

Students can cancel 24 hours in advance and get a 100% refund. If they cancel within 24 hours they will get a 50% refund.

Students and teachers cannot cancel a class within 1 hour of that class.

At the end of each class including no shows and late classes, students and teachers can leave a review for one another.

Hallo uses a Bayesian Average to determine a teacher’s rating. It is a weighted average that is often used on sites where individual people receive ratings from others. When there are only a few data points, the Bayesian Average discounts the basic average, relative to the average of all the teachers on Hallo.

As the teacher receives more ratings, there is more confidence that the teacher’s basic average is accurate. Over time, as the teacher earns their own ratings, the Bayesian Average converges with the teacher’s basic average.

If the student does not leave a rating for the lesson, the rating for the lesson will be 5 stars by default.

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